Call Forwarding Options
In the following chapters some typical usage scenarios in using Stratus Switchboard are explained.
For a better understanding of the following content we'll refer to the following actors:
- Caller = the outside 3rd person calling your service, usually shown via the Incoming Call Queue if you're not being called directly.
- Contact (Target) = a internal or external contact, searched via or directly selected within your Contact Search.
In this section: