Change History
DB Version | Feature name | Comment |
---|---|---|
3.4.1 | Adjust "isEarlyLost" Logic in DB. |
IsEarlyLost flag is independent from Task Result. It is calculated only based on condition: TaskDuration <= Earlylost Value |
3.3.1 | Luware GetDataSet role | Role has permissions to execute [Reporting].[usp_GetDataSet]. This role is the most secure way to grant access to the report user. This role is required to get data through Power BI and Excel Power Query Reports (version 3.3 and above) |
3.2.1 | TM Tenant | User is able or not able to see reporting data based on his rights |
3.2.1 | OLAP removal | Reporting portal works since release 3.2 without OLAP |
3.2.1 | Agent States reporting improvements:
| When the setting is true: |
3.1.1 | New Tab in LUCS Agent Power BI Report
| LUCS_Agent Power BI Report |
3.1.1 | New Field in LUCS Agent and Service Power BI Report
| LUCS_Agent Power BI Report |
3.1.1 | New Tab in LUCS Service Power BI Report
| LUCS_Agent Power BI Report |
3.1.1 | New Tabs in LUCS Service Power BI Report:
| LUCS_Service Power BI Report |
3.1.1 | New Tabs in LUCS Service Power BI Report:
| LUCS_Service Power BI Report |
3.1.1 | New Tab in LUCS Service Power BI Report:
| LUCS_Service Power BI Report |
3.1.1 | New Tab in LUCS Agent Power BI Report:
| LUCS_Agent Power BI Report |
3.1.1 | New Tab in LUCS Agent Power BI Report:
| LUCS_Agent Power BI Report |
3.1.1 | New Tab in LUCS Agent Power BI Report:
| LUCS_Agent Power BI Report |
3.1.1 | New LUCS Agent States Excel Report | LUCS_AgentStates Excel Report |
3.1.1 | New LUCS Customer Path Excel Report | LUCS_CustomerPath_PowerQuery Excel Report |
3.1.1 | Power query reports | LUCS_Service_PowerQuery Excel Report |
3.1.1 | New TM Service Power BI Report | TM_Service Power BI Report |
3.1.1 | New TM Team Member Power BI Report | TM_TeamMember Power BI Report |
3.1.1 | New Tab in TM Team Member Power BI Report:
| TM_TeamMember Power BI Report |
3.1.1 | New TM Service Excel Report | TM_Service Excel Report |
3.1.1 | New TM Team Member Excel Report | TM_TeamMember Excel Report |
3.1.1 | New TM Team Member States Excel Report | TM_TeamMember States Excel Report |
3.1.1 | Table partitioning | Added possibility to enable partitioning for fact tables:
CODE
|
3.1.1 | Data Marts | Based on data marts customers are able to create own reports, if they need them. |
3.1.1 | Possibility to configure reporting data cleanup | Possibility to reduce the DB space. |
3.1.1 | New logic and measures of agent states | - |