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- Historical Sessions
- Nimbus Reporting Model
- Workflow Activities Overview
- Conversation Handling Activities
- Data Aggregation
- How to use this Knowledge Base
- Frontend Portal Overview
- Operations
- Static Dimensions
- Facts - Columns and Data Types
- Task Queue and Distribution
- Task Priority
- Use Case - Creating an External Task
- Use Case - Creating an Incident Task in ServiceNow
- Use Case - External Task in Combination with Nimbus Assistant
- Distribution Types
- Modality Service Settings
- Use Case - Scheduling a Callback Task in Nimbus for Missed Calls on Demand
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