It is recommended to use the Local Computer Network Service Account to start LUCS services.
Active Directory Service Accounts and Groups
The following service account and groups are mandatory:
Name | | Comment |
|---|
CIC User like “srv_lucs_cic” | Member of Group: Csadministrator | The service „Customer Infrastructure Connector CIC“ need a user to connect the Lync PowerShell to subscribe services. |
LucsSystem | Type: AD Security Group Scope, Global | All computer-FQDN in this group has read and write access to the LUCS database. This function requires LUCS version 2.3 or above. |
LucsFEAdmin | Type: AD Security Group Scope, Global | This group is needed for the LUCS Front-End system admins. |
The following service account and groups are optional based on requirements:
Name | | Comment |
|---|
Exchange User account like “srv_lucs_ci” | Full Access (read and write) to LUCS related exchange mailboxes | The service „Calendar Integrator CI“ is used to get the opening hours. |
LucsExcelReporting | Type: AD Security Group Scope, Global | All users in this group has the right, to synchronize the Excel reports. |
LucsSsrsReporting | Type: AD Security Group Scope, Global | All users in this group has the right, to synchronize the SSRS reports. |