Goal: To perform a quick LUCS update
- This scenario explains the upgrade procedure with 2 systems up and running. Make sure that one server is active (in this example Server 1 ) and one server is passive (in this example Server 2 ) as redundant system.
- LUCS Server and Credentials are known
- Admin / DB access rights on all machines are given
- Installers for new LUCS version are held ready, copied to both systems
2 running LUCS Systems Upgrade
|Step||WHERE||USER ACTION||RESULTS / SYSTEM REACTION|
Server with LUCS Database
|Back up / Export your existing LUCS database and store it on a safe location.||Database backup is created|
Stop all LUCS component services and uninstall them.
Services can be identified with name "Luware-LUCS-<Component>"
Server 2 LUCS services are stopped.
Check LUCS installation folders
Default: C:\Program Files (x86)\Luware AG
Make sure that the folders (e.g. ICH, AM… don’t exist anymore), delete leftovers.
|Server 2 old folders are cleared.|
|4||Server 2 |
Install the new components without starting them ( Don’t forget audio files)
|Server 2 components are installed error free.|
Stop PS service (Persistence)
Warning: From now on no reporting data will be written to DB
Server 1 PS Service is stopped,
DB / File System
Using "Database Upgrader" Setup, upgrade the DB to the latest version
|Server 1 Database is upgraded to newest version, no errors occured.|
On Server 1 stop all services:
On Server 2 start all services, preferably at the same time for minimal downtime
Allow for 30 to 45 seconds for this command to finish
Services on Server 1 are stopped
Services on Server 2 are started
Services & File System
→ Also see step 2-3
|Services on Server 1 are stopped and completely removed.|
|9||Server 1 |
|Services on Server 1 are installed and started.|