4o’4!
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- Release Notes 2021
- Installation Prerequisites
- Use Case - Creating a ServiceNow Ticket Based on User Input
- Task Queue and Distribution
- Nimbus Power Automate Connector
- Setting Up Power BI
- Provisioning via Microsoft PowerShell
- Assistant
- Outbound Service Call / Call On Behalf
- Workflow Activities Overview
- Use Case - Setting Up Instant Messaging
- Use Case - Publishing the Power BI Report with Row-level Security
- Queue Activities
- Attendant Console
- Use Case - Creating an Incident Task in ServiceNow
- Use Case - Distinguishing External from Internal Calls
- Conversation Handling Activities
- Service Settings
- Use Case - Setting Up a Federation IT Helpdesk
- Use Case - Creating a Dynamic Emergency Message Routing Scenario
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