Some services are required to have SRV records created in AD. They must be created for each machine where LUCS will be installed:

  1. Go to your Active Directory Machine and run DNS Manager
  2. Select and expand Forward Lookup Zone domain name and after that select  _tcp folder
  3. Right-click the _tcpfolder and theOther New Records option
  4. As Resource Record Type select Service Location (SRV) option

    Service location selection in DNS manager
  5. Create new SRV records with the following parameters:

    Service


    Protocol

    Priority

    Port

    Host

    _lucsps

    _tcp

    1

    19400

    FQDN of the target host where service installed

    _lucsaa

    _tcp

    1

    19412

    FQDN of the target host that where service installed

    _lucslm

    _tcp

    1

    19418

    FQDN of the target host that where service installed

Since LUCS 2.5 SRV records became "instance name"-dependent and have to be configured in the following format:

  • If the ‘Instance Name’ is set (not null or empty) use format < old SRV record >-< Instance Name>

Example:  _lucsps-red.dev.local

  • If the ‘Instance Name’ is null or empty, use old SRV record format e.g. _lucsps.dev.local

LUCS System Componets

Protocol

Priority

Port

Host

 

_lucsps-<instancename>

_tcp

1

19400

FQDN of the target host where service installed

_lucsaa-<instancename>

_tcp

1

19412

FQDN of the target host that where service installed

_lucslm-<instancename>

_tcp

1

19418

FQDN of the target host that where service installed

SRV Record Examples

For Single LUCS Server

Example Single Server, Without Instance Name

Service

Protocol

Domain

Prio

Weight

Port

Host offering the service

Comment

_lucsps

_tcp

>local-domain.com

1

0

19400

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucslm

_tcp

>local-domain.com

1

0

19418

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucsaa

_tcp

>sip-domain.com

1

0

19412

TrustAppServer1.local-domain.com

SIP domain of the agents’ sip-address

Example Single Server, With placeholder for Instance Name

Service

Protocol

Domain

Prio

Weight

Port

Host offering the service

Comment

_lucsps-<instancename>

_tcp

>local-domain.com

1

0

19400

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucslm-<instancename>

_tcp

>local-domain.com

1

0

19418

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucsaa-<instancename>

_tcp

>sip-domain.com

1

0

19412

TrustAppServer1.local-domain.com

SIP domain of the agents’ sip-address

Example Single Server, With Instance Name PRODUCTION

Service

Protocol

Domain

Prio

Weight

Port

Host offering the service

Comment

_lucsps-PRODUCTION

_tcp

>local-domain.com

1

0

19400

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucslm-PRODUCTION

_tcp

>local-domain.com

1

0

19418

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucsaa-PRODUCTION

_tcp

>sip-domain.com

1

0

19412

TrustAppServer1.local-domain.com

SIP domain of the agents’ sip-address

For High-Availability LUCS Server

Example High Availability / 2 Servers, Without Instance Name

Service

Protocol

Domain

Prio

Weight

Port

Host offering the service

Comment

_lucsps

_tcp

>local-domain.com

1

0

19400

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucsps

_tcp

>local-domain.com

1

0

19400

TrustAppServer2.local-domain.com

Local domain where the server is joined

_lucslm

_tcp

>local-domain.com

1

0

19418

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucslm

_tcp

>local-domain.com

1

0

19418

TrustAppServer2.local-domain.com

Local domain where the server is joined

_lucsaa

_tcp

>sip-domain.com

1

0

19412

TrustAppServer1.local-domain.com

SIP domain of the agents’ sip-address

_lucsaa

_tcp

>sip-domain.com

1

0

19412

TrustAppServer2.local-domain.com

SIP domain of the agents’ sip-address

Example High Availability / 2 Servers, With placeholder for Instance Name

Service

Protocol

Domain

Prio

Weight

Port

Host offering the service

Comment

_lucsps-<instancename>

_tcp

>local-domain.com

1

0

19400

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucsps-<instancename>

_tcp

>local-domain.com

1

0

19400

TrustAppServer2.local-domain.com

Local domain where the server is joined

_lucslm-<instancename>

_tcp

>local-domain.com

1

0

19418

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucslm-<instancename>

_tcp

>local-domain.com

1

0

19418

TrustAppServer2.local-domain.com

Local domain where the server is joined

_lucsaa-<instancename>

_tcp

>sip-domain.com

1

0

19412

TrustAppServer1.local-domain.com

SIP domain of the agents’ sip-address

_lucsaa-<instancename>

_tcp

>sip-domain.com

1

0

19412

TrustAppServer2.local-domain.com

SIP domain of the agents’ sip-address

Example High Availability / 2 Servers, With Instance Name PRODUCTION

Service

Protocol

Domain

Prio

Weight

Port

Host offering the service

Comment

_lucsps-PRODUCTION

_tcp

>local-domain.com

1

0

19400

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucsps-PRODUCTION

_tcp

>local-domain.com

1

0

19400

TrustAppServer2.local-domain.com

Local domain where the server is joined

_lucslm-PRODUCTION

_tcp

>local-domain.com

1

0

19418

TrustAppServer1.local-domain.com

Local domain where the server is joined

_lucslm-PRODUCTION

_tcp

>local-domain.com

1

0

19418

TrustAppServer2.local-domain.com

Local domain where the server is joined

_lucsaa-PRODUCTION

_tcp

>sip-domain.com

1

0

19412

TrustAppServer1.local-domain.com

SIP domain of the agents’ sip-address

_lucsaa-PRODUCTION

_tcp

>sip-domain.com

1

0

19412

TrustAppServer2.local-domain.com

SIP domain of the agents’ sip-address