(tick) It is recommended to use a dedicated Local Computer Network Service Account to start LUCS services.

Active Directory Service Accounts and Groups

The following service account and groups are mandatory:

Name

 

Comment

CIC User like

“srv_lucs_cic”

Member of Group: Csadministrator

The service „Customer Infrastructure Connector CIC“ need a user to connect the Lync PowerShell to subscribe services.

LucsSystem

Type: AD Security Group

Scope, Global

All computer-FQDN in this group has read and write access to the LUCS database. This function requires LUCS version 2.3 or above.

LucsFEAdmin

Type: AD Security Group

Scope, Global

This group is needed for the LUCS Front-End system admins.

Optional Groups

The following service account and groups are optional based on requirements:

Name

 

Comment

Exchange User account like

“srv_lucs_ci”

Full Access (read and write) to LUCS related exchange mailboxes

The service „Calendar Integrator CI“ is used to get the opening hours.

LucsExcelReporting

Type: AD Security Group

Scope, Global

All users in this group has the right, to synchronize the Excel reports.

LucsSsrsReporting

Type: AD Security Group

Scope, Global

All users in this group has the right, to synchronize the SSRS reports.