Below is a list of executables, paths and files that you may need for your antivirus software exclusion rules.

LUCS Clients

Services/Processes

Role

Processes

Agent Assistant

LUCS.AA.Application.exe

Directories

Component

Location

Installation directory (any Luware App)

"C:\Program Files (x86)\Luware AG"

User Profile Folder"%userprofile%\Tracing"
File Types used by Luwarelog, config, dll

LUCS Server

Services/Processes

Role

Processes

Skype Core

ABServer.exe
AcpMcuSvc.exe
ASMCUSvc.exe
AVMCUSvc.exe
ChannelService.exe
ClsAgent.exe
ComplianceService.exe
DataMCUSvc.exe
DataProxy.exe
FileTransferAgent.exe
HealthAgent.exe
IMMCUSvc.exe
LysSvc.exe
LyncBackupService.exe
MasterReplicatorAgent.exe
MediaRelaySvc.exe
MediationServerSvc.exe
MRASSvc.exe
OcsAppServerHost.exe
ReplicaReplicatorAgent.exe
ReplicationApp.exe
RtcHost.exe
RTCSrv.exe
Sqlservr.exe
SQLAGENT.EXE
XmppProxy.exe
XmppTGW.exe

IIS

%systemroot%\system32\inetsrv\w3wp.exe
%systemroot%\SysWOW64\inetsrv\w3wp.exe
iisreset.exe

SQL Front End Lync Local

%ProgramFiles%\Microsoft SQL Server\MSSQL12.LYNCLOCAL\MSSQL\Binn\SQLServr.exe

SQL Front End RTC Local

%ProgramFiles%\ Microsoft SQL Server\MSSQL12.RTCLOCAL\MSSQL\Binn\sqlservr.exe

SQL Front End RTC

%ProgramFiles%\Microsoft SQL Server\MSSQL12.RTC\MSSQL\Binn\sqlservr.exe

SQL Front End Standard Edition

%ProgramFiles%\Microsoft SQL Server\MSSQL12.RTC\MSSQL\Binn\SQLServr.exe

Windows Fabric

**\Windows Fabric

Luware Services

LUCS.AC.Service.exe
LUCS.AM.Service.exe
LUCS.CI.Service.exe
LUCS.CIC.Service.exe
LUCS.CR.Service.exe
LUCS.CIC.Service.exe
LUCS.FE.Core.WinService.exe
LUCS.ICH.Service.exe
LUCS.LC.Administration.exe
LUCS.MM.Service.exe
LUCS.PS.Service.exe
LucsTM.Configurator.GalReader.exe

We generally recommend excluding all LUCS/TM executable files in your Luware installation directory (default: C:\Program Files\Luware AG ) to avoid future side effects.


(lightbulb) Note: Not all Services are required for every installation. Refer to to LUCS System Components (Base and Optional Components) for details.

Directories

Component

Location

Windows Operating System

%systemroot%\System32\LogFiles


%systemroot%\SysWow64\LogFiles

Windows Operating system .NET

%systemroot%\Microsoft.NET\assembly\GAC_MSIL

Skype Program

%programfiles%\Skype for Business Server 2015

Skype Common files

%programfiles%\Common Files\Skype for Business Server 2015

Skype Online files

%programfiles%\Common Files\Skype for Business Online

SQL

%ProgramFiles%\Microsoft SQL Server

Office Web Apps

C:\Program Files\Microsoft Office Web Apps

Office Web App Logs, Cache Location

C:\ProgramData\Microsoft\OfficeWebApps

Windows assembly

**\assembly\GAC_MSIL

Binaries

**\Binaries\
*\MSIcache

System log files

**\System32\LogFiles\
**\SysWow64\LogFiles

File Types used by Lync & Skype

AVI, SPX, TN, VF, WAV, WF, WMV, XML, BAK, EAS, LDF, MDF, NDF, TRN, VHD

File Types used by Luware

WMA, log, config, dll

Luware products (Default Path)

C:\Program Files\Luware AG*

Registry

HKEY_LOCAL_MACHINE\SOFTWARE\Luware AG*

Skype for Business Frontend Server(s)

The following items need to be excluded from scanning on all Skype for Business servers where the SMD component is installed.

Services/Processes

Role

Processes

Luware Services

LUCS.SMD.Service.exe

Directories

Component

Location

File Types used by Luware

log, config, dll

Luware products

C:\Program Files\Luware AG*

Registry

HKEY_LOCAL_MACHINE\SOFTWARE\Luware AG*