The ‘Inbound Service SLA / Reachability Bar Chart’ widget informs supervisors about current-day service SLAs

‘Inbound Service SLA / Reachability Bar Chart’ widget


Configurable ‘Inbound Service SLA / Reachability Bar Chart’ Widget settings:

Control Name

Description

Y-Axis

Service Name.

X-Axis

Percentage of Calls

Legend

Values of Legend