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- Use Case - Planning After-Call Work with Teams, Office and Nimbus
- Latest Release Notes
- Release Notes 2022
- Installation Prerequisites
- Nimbus App Permissions
- System Fields and Parameters
- Modality Service Settings
- Adaptive Cards
- Use Case - Scheduling a Callback Task in Nimbus for Missed Calls on Demand
- Opening Hours
- Extension Service Settings
- Queue Activities
- Task Priority
- Service Settings
- Use Case - Answering a Dynamics Customer Voice Survey within the IVR
- Use Case - Creating and Opening a Salesforce Task as Agent Accepts a Call
- Use Case - Building a Properties Management Customer Service with Nimbus, Teams, and HubSpot
- Use Case - Using Save to Parameter Activity to Create Custom Triggers in the Workflow
- Use Case - Posting Interactive Custom Adaptive Cards to Agents
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