Enable Secure WCF Communication between AM and AA
Goal: Set up secure WCF communication channel between AM and AA
Complexity: Medium
Preconditions:
- LUCS installed, valid Essential Topology Settings defined for AM and AA.
- A Certificate Thumbprint is available
Related Chapters:
Configuration
# | WHERE | USER ACTION | RESULTS / SYSTEM REACTION |
---|---|---|---|
1 | Agent Assistant Application Config | Head to your Agent Assistant installation directory. Default is:
CODE
Locate and open the "Stratus AA Application exe.config" file and open it in a text editor. | Config file is opened. |
2 | Agent Assistant Application Config | Locate the entry "SecureChannel" and set the value to "True" Secure WCF Channel Setting | Settings Dialogue is closed. |
3 | Agent Manager Application Config |
Head to your Agent Manager installation directory. Default is:
CODE
Locate and open the "Stratus AA Application exe.config" file and open it in a text editor. | |
4 | Agent Manager Application Config | In AM config file fill in AgentServiceCertificateThumbprint key with the appropriate value. AM Certificate Thumbprint Value |
Usage and Run Scenarios
Precondition: Certificate is installed → See "Configuration" chapter above.
# | WHERE | USER ACTION | RESULTS / SYSTEM REACTION |
---|---|---|---|
1 | AM and AA configured correctly |
| Successful connection between AA and AM |
2 | AM configured incorrectly |
|
CODE
indicates an error:
CODE
|
3 | AA configured incorrectly |
|
CODE
indicates an error record. |
UCID | UC LUCS Application 039 |