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- Use Case - Creating Tasks in Planner for All Nimbus Service Calls
- Nimbus in a Flash
- Installation Prerequisites
- Nimbus Features
- Service Permissions
- User Assignment Types
- FAQ and Troubleshooting
- Nimbus App Permissions
- Task Queue and Distribution
- Service Types
- Opening Hours
- Use Case - Transferring Calls to an On-Call Agent from an Excel List
- Use Case - Looking Up a Caller to Open Dynamics 365 Contact Context
- Use Case - Collecting Data from Customers in an Automated IVR without Agents
- Use Case - Setting Up a Federation IT Helpdesk
- Use Case - Looking Up Caller Information and Creating a Task in Salesforce
- Use Case - Creating a Custom Settings Page for a Workflow
- Frontend Portal Overview
- Use Case - Routing Unassigned Numbers to Nimbus
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