The Nimbus needs to be provisioned by your Tenant Administrator first before the Personal App can be added to your Teams client.
What does this App do? The App opens Nimbus portal (the frontend UI) in your Teams application for easy access. You can still continue to use Nimbus in your browser. A link to the Nimbus portal is located on top of this Knowledge Base and within the App itself.
Installing the personal app optional. Once you are part of a service team Nimbus continues to function and distribute calls without the it. We recommend using app for users of multiple service teams as it conveniently aggregates access and data to all your teams.
Add Nimbus to your MS Teams sidebar
In Teams, open the "..." Options dialogue and search for "Nimbus"
Locate the Nimbus app and click on it for more information.
Depending on your partnership Luware and the App installed the name variant of the Nimbus App may vary
Read and confirm the Licensing agreement.
To add the app to your sidebar, click "Add".
You might be requested to log-into your O365 account to confirm the installation.
At this point you should be able to access the Personal App directly from the sidebar.
We recommend pinning it to the sidebar so you always have quick access.