Usage of Nimbus
General Nimbus UI concepts
While generally designed to seamlessly integrate with Microsoft Teams in terms of its design, Nimbus uses the following modern concepts to enhance the UI experience with additional features.
Note that these apply universally to all of Nimbus features and extensions, so you need to memorize them only once.
View Selection
Main menu functionality is distinguished into different "views", which are accessible within a sidebar located at the left-hand side.
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Organization Units
Nimbus uses a hierarchical access-concept called Organization Unit (short: OU) to distinguish access and visibility to services (and other configurable elements such as workflows, codes, audio files etc.).
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Open in Browser
Being a cloud-product Nimbus works both within the Microsoft Teams app as well as an external browser. use use the "Open in Browser" functionality at any time to seamlessly continue working outside of the Teams App.
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Mouse-Over
Most controls and widgets allow you to interact via mouse-over to display further details and tooltips. Some examples involve:
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Clickable controls
Widgets with active controls will show a hand-symbol cursor.
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Table Sorting
You can also click on table headers such task lists, available users, or reporting metrics to sort by that criteria.
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Call Pickup controls
Pickup controls may not be visible for every service show in your task list, as defined per Service Settings and workflow queue-handling configuration: Conditions
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Chart Filtering & View Change
Precondition: Data needs to be available for the filters to have a visible effect.
Chart Filtering can be applied to any diagram with a legend nearby. Some charts also support further control via mouse.
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