Introduction to Luware Recording
Welcome to Luware Recording , a Verint Financial Compliance recording solution provided by Luware.
The following key pages will introduce you to the most important features of the Recording Web Application:
- Usage of Luware Recording - an Overview of the three fundamental roles (user, supervisor, admin)
- Accessing the System , UI, login and basic menu structure.
- Searching Conversations , how to perform basic and advanced search, conversation playback, add markers and export files.
- Configuration , labels, legal hold, data management policies, groups.
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