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- Installation Prerequisites
- Provisioning via Microsoft PowerShell
- Nimbus App Permissions
- Outbound Service Call / Call On Behalf
- Release Note History
- My Sessions
- Nimbus User Permissions
- Extension Service Settings
- Attendant Console
- Use Case - Looking Up a Caller to Open Dynamics 365 Contact Context
- Use Case - Looking up caller information in BSI CRM
- Address Books
- Interact SDK
- Conversation Handling Activities
- Use Case - Creating a Callback Task for Missed Calls in Salesforce
- Use Case - Creating a Callback Task in Dynamics 365
- Use Case - Updating a Task for a Known Contact in Salesforce
- Use Case - Creating and Opening a Salesforce Task as Agent Accepts a Call
- Use Case - Building a Properties Management Customer Service with Nimbus, Teams, and HubSpot
- Use Case - Setting Up a Federation IT Helpdesk
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