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- Release Notes 2021
- Setting Up Power BI
- Nimbus Power BI Template Overview
- Release Note History
- My Sessions
- Nimbus BI Template Release Notes
- System Fields and Parameters
- Reporting
- Use Case - Looking Up a Caller to Open Dynamics 365 Contact Context
- Use Case - Creating a Dynamic IVR with TTS
- Skills and Responsibilities
- Use Case - Setting Up a Contact Center
- Use Case - Creating a ServiceNow Ticket Based on User Input
- Administration Overview
- Use Case - Extending the Standard Power BI Report with IVR Choices
- Use Case - Collecting Data from Customers in an Automated IVR without Agents
- Use Case - Retrieving Called Agent Information from O365
- Use Case - Looking Up Caller Information and Creating a Task in Salesforce
- Creating an Example Flow
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