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- Attendant Console
- Nimbus Glossary
- Nimbus in a Flash
- Use Case - Storing External CRM Data in Custom Parameters
- Call Handling
- Use Case - Forwarding Voicemails Received in Nimbus to Email
- Check Activities
- Use Case - Scheduling a Callback Task in Nimbus for Missed Calls on Demand
- Distribution Policies
- Use Case - Transferring Calls to an On-Call Agent from an Excel List
- Tenant Administration
- Use Case - Managing Caller Data in SharePoint Lists
- Power BI Paginated Reports
- Nimbus Power BI Template Overview
- My Sessions
- Duty States
- Use Case - Creating a ServiceNow Ticket Based on User Input
- Dashboard Supervision
- Opening Hours
- Dashboard
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