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- Attendant Console
- Nimbus Glossary
- Use Case - Storing the Luware Recording Link in a CRM
- Use Case - Creating and Opening a Salesforce Task as Agent Accepts a Call
- Use Case - Setting Up Instant Messaging
- Dashboard Widget Properties
- Use Case - Planning After-Call Work with Teams, Office and Nimbus
- Extensions Tenant Settings
- Tenant Administration
- Use Case - Looking Up Caller Information and Creating a Task in Salesforce
- Use Case - Looking Up a Caller to Open Dynamics 365 Contact Context
- Use Case - Scheduling a Callback Task in Nimbus for Missed Calls on Demand
- Use Case - Set Preferred Agent from CRM
- Use Case - Updating a Task for a Known Contact in Salesforce
- Use Case - Collecting Data from Customers in an Automated IVR without Agents
- Use Case - Transferring Calls to an On-Call Agent from an Excel List
- Distribution Policies
- Release Notes 2023
- Use Case - Chaining of Assistant requests
- Call Handling
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