Selecting "Settings" from the menu will open a dialogue that allows you to customize AA to your needs.
Note that some options may have been configured during installation and setup of Agent Assistant and may not be visible on the UI.
Setting | Description |
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Agent Assistant Pop-Ups | Defines where the extended toasts and selection popups appear. |
Language | Defines your personal Agent Assistant UI language. |
Audio Notification on External Task | A dropdown with options for Tasks triggered by external systems - True (continuously)
- True
- False (default)
|
Audio Notification on Outbound Task | Dropdown with options for outbound tasks, e.g. triggered via the Callback Tasks Widget: - True (continuously)
- True
- False (default)
|