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- FAQ and Troubleshooting
- Use Cases Introduction
- Nimbus Power BI Template Overview
- Power Automate Use Cases
- Attendant Console
- Use Case - Creating an Incident Task in ServiceNow
- Use Case - Setting Up a Contact Center
- Use Case - Creating a ServiceNow Ticket Based on User Input
- Use Case - Updating a Task for a Known Contact in Salesforce
- Use Case - Adding a Nimbus Click to Call Button in Salesforce
- Creating an Example Flow
- Nimbus KPI Calculations
- Agent Service Settings
- Use Case - Set Preferred Agent from CRM
- Use Case - Retrieving Called Agent Information from O365
- Use Case - Retrieving Azure AD Fields via Agent Token
- Use Case - Transferring Calls to an On-Call Agent from an Excel List
- Use Case - Creating and Opening a Salesforce Task as Agent Accepts a Call
- Latest Release Notes
- Setting Up Power BI
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