Release Notes
– TM 3.5.03 Bugfix and Feature Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
BUGFIX | - | 91291 U: [SMD] Check and potentially fix pool awareness and pool failover settings in SMD | Fix of pool awareness setting in SMD. | 3.5.0322.07606 | TM-SMD |
FEATURE | - | 91202 U: [TM-FE] KBC, allow to login O365 users only | New 'Disabled Windows Authentication' setting is added to TM-FE setup and AppSettings config file.
| 3.5.0322.07402 | TM-FE |
– TM 3.5.03 Bugfix Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
BUGFIX | - | 89775: B: [ICH][Reporting] SessionLostType=null reported when there is no successful attempt to reach agent and customer hangs up | SessionLostType is set to LostInQueue when at least one attempt has been made to connect to an agent | 3.5.0322.04003 | TM-ICH |
BUGFIX | - | 90166: B: [ICH] MS-Sensitivity Header "breaks" transfer in certain cases | Ms-Sensitivity Header was removed | 3.5.0322.03104 | TM-ICH |
– TM 3.5.03 Bugfix and Feature Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
BUGFIX | - | 90130 B:[DbUpdater] Migration fails with NullReferenceException | There are no exceptions and errors while updating TM database from 3.3 to 3.5 version | 3.5.0322.02403 | Luware-DatabaseUpdater |
FEATURE | - | 89756: U: [TM-FE] Add Flag "Show Away as Offline" to the users page (AdSync=False) | New Flag "Show Away as Offline" on the users page | 3.5.0322.01803 | TM-FE |
BUGFIX | - | 89714: B:[ICH][Setup] Quiet installation with LYNC_SERVER_VERSION=2015 doesn't set assembly versions right 89474 B:[SMD] Call-as is skipped - user not found | Quiet installation works correct with LYNC_SERVER_VERSION=2015 User is recognized correct for Call As call in connection with Verba work. | 3.5.0322.01303 | TM-ICH |
BUGFIX | - | 89247 B:[Configurator] Default value of Placeholder is duplicated to "Value" field while reset to default value | 'Default Value' is displayed in 'Value' field. 'Value' field is mandatory in LC. | 3.5.0322.01002 | TM-Configurator |
BUGFIX | - | Bug 89711: B:[ICH] NullReference in OutboundServiceSession and DTMF tone listener | Issue with NullReference/UnhandledException is fixed | 3.5.0322.00503 | TM-ICH |
BUGFIX | - | Bug 89298: B:TaskResult = 0 for set of service sessions TaskResult = 0 when AgentTaskResultId is Technical Error (Skype for Business) or System Error | Proper task result is assigned: Technical Error (Skype for Business) or System Error | 3.5.15.0023 | Luware.DatabaseUpdater |
BUGFIX | - | Bug 89472: B:Support | Fixed issue with new added agents when sometimes new agent couldn't get calls and AA's windows | 3.5.0321.36102 | TM-AM |
BUGFIX | - | 89247 B:[Configurator] Default value of Placeholder is duplicated to "Value" field while reset to default value | Default value is not duplicated to 'Value' field if the user select to use default value in the placeholder. | 3.5.0321.35005 | TM-Configurator |
BUGFIX | - | 89293: B:[TM][ICH] The DTMF Listener not works properly on broadcast agent selection | DTMF Listener works correct on broadcast agent selection | 3.5.0321.34806 | TM-ICH |
BUGFIX | - | 88200: B:[CR] Delay of the delivery with Error SendVoiceMail | Voice messages aren't blocked by CR | 3.5.0221.34303 | TM-CR |
BUGFIX | - | 89055 B:[Configurator] Unhandled Exception in LC when reset to default is used on placeholder | There is no any errors and exceptions while user resets placeholder value to the default one on Service details. | 3.5.0321.34705 | TM-Configurator |
– TM 3.5.03 Bugfix Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
BUGFIX | - | 88638: B: [TM] UserRoles.Updated doesn't consider TenantAdminExtended role | Users with TenantAdminExtended are considered in ReportingEvent. Migration fix user's roles added before. | 3.5.0321.32802 | TM-PS |
BUGFIX | - | 88503: U: TM export to CSV issue | Team Manager, the reporting CSV of some groups are empty | 3.5.15.0021 | Luware.DatabaseUpdater |
– TM 3.5.03 Bugfix Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
BUGFIX | - | 86801: B: [TM-API] /v1.0/teams requests ignores inactive teams | Requests /v1.0/teams show inactive teams | 3.5.0321.27909 | TM-API |
BUGFIX | - | 87192: B: [ICH] Unhandled exception while Grammar Loading (SpeechQA) | Fix of possible unhandled exception in "Input Customer" activity | 3.5.0321.27909 | TM-ICH |
– TM 3.5.03 Bugfix Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
BUGFIX | - | 86164: B: [Standalone Calendar] Wrong start date for recurring "all day" appointments 85865: B: [WebConfigurator] Changes aren't saved via confirmation pop-up |
| 3.5.0321.24307 | TM-FE |
– TM 3.5.03 Bugfix Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
BUGFIX | - | 86010: B: Not processed [UserRoles.Updated] (RBAC) events | RBAC changes are not applied to reporting. | 3.5.15.0017 | Luware.DatabaseUpdater |
BUGFIX | - | 86002 B: [PS] NullReference in PS upon saving user (UserRolePermissionValidator) | Changes on Agent details (common info, Traits, Roles permissions) are saved without errors. | 3.5.0321.22903 | TM-PS |
BUGFIX | - | 85711: B: [Stratus] Stuck AA call information toast | Improve AA session handling. | 3.5.0321.22209 | TM-ICH |
BUGFIX | - | 85180 B: [ICH] Conversation-As over SMD can't be transferred by Agent | Conversation As calls over SMD are successfully transferred by the Agent to the target. | 3.5.0321.21806 | TM-ICH |
BUGFIX | - | 85481: B: SSRS Report block integration job | Integration job is hanging by the reporting services connection, new data is not appended into reporting. | 3.5.15.0016 | Luware.DatabaseUpdater |
BUGFIX | - | 85271: T: Missing data in excel between 00 and 02 hours | Missing calls in reporting started between 00:00 and 02:00 CET time zone. | 3.5.15.0015 | Luware.DatabaseUpdater |
BUGFIX | - | 84237 B: LC show wrong state for PS if srv fqdn and in topology are different (case sensitive) | PS service is highlighted with correct state in case FQDN server in Topology and srv record are in different case (upper/lower). | 3.5.0321.20202 | TM-Configurator |
BUGFIX | - | 85281: B: [SQL2014] The MERGE statement, and then rebuilding the columnstore index after MERGE has completed | Skip creation of columnstore indexes if SQL Server 2014 or less. | 3.5.15.0014 | Luware.DatabaseUpdater |
BUGFIX | - | 85055: B: usp_DataLoader: The multi-part identifier "fs.TaskCompletionCodeId" could not be bound. | DataLoader fails with error: The multi-part identifier "fs.TaskCompletionCodeId" could not be bound. | 3.5.15.0013 | Luware.DatabaseUpdater |
BUGFIX | - | 84726 B: [ICH] ContextParameters (System) are sent via CustomMimeParts 84719 B: [ICH] Fix thread "exhaustion" on Stratus 3.5.02 within SpeechQAHandler |
| 3.5.0321.18606 | TM-ICH |
– TM 3.5.03 Bugfix and Feature Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
BUGFIX | - | 84467 B: [ICH] Callas Issue with sip:<PSTN>@<domain>;user=phone targets | The "Call As" feature now works properly if the target has "sip:<PSTN>@<domain>;user=phone targets" format which was previously valid for SFB but caused issues in the ICH component.
| 3.5.0321.17305 | TM-ICH |
FEATURE | - | 83347 U: [TM] Introduce Role "TenantAdminExtended" who has the right to create new teams 83272 U: [TM-FE] app.config setting for "TeamChoice only for TeamAdmins" | A new role "TenantAdminExtended" has all rights as sysadmin has for "Activated Teams" and "Add Teams" A Team Admin user is still able to set team members active/inactive for the team, even when the "Team Choice" functionality is disabled for members.
| 3.5.0321.16502 (PS, LC) 3.5.0321.16505 (TM-FE) | TM-PS TM-LC TM-FE |
– TM 3.5.03 Bugfix and Feature Release
Type | OTRS ID | Issue Description | Fix Description / Impact | Fixed in DB / Setup Version | Affected Components |
---|---|---|---|---|---|
FEATURE BUGFIX | - | 82209 U: [ICH] Implement DTMF support for Outbound Calls (Call-As) 83334 B: [ICH] Unhandled UCMA exception for Player.Start() |
| 3.5.0321.13904 | TM-ICH |
BUGFIX | - | 83175 B: [ICH] Conversation-As with Busy-on-Busy enabled (Teams/S4B) or Agent on DnD leads to stuck task | Conversation-As finishes correct without ghost task | 3.5.0321.13309 | TM-ICH |