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- Workflow Templates
- Use Case - Creating a Call Workflow
- Workflow Editing
- Workflows
- License Management
- Release Note History
- Task Queue and Distribution
- Parameters
- Release Notes 2021
- Adaptive Cards
- Use Case - Integrating a Customer Satisfaction Survey with Nimbus
- Use Case - Collecting Customer Survey Values from a Workflow
- System Fields and Parameters
- Modality Service Settings
- Service Settings
- Use Case - Transferring Calls to an On-Call Agent from an Excel List
- Create Service
- Use Case - Creating a Callback Task in Dynamics 365
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