| Version | Release Date | Contents |
|---|
| 3.7 | | - New Management tools for continuous Service monitoring
- Standby Duty support for standalone Opening Hours
- Re-Assignable OU during import/export of Workflow Instances / Structures
- Added Callhandling options for Outbound / Conversation-As / Callback sessions
- SMD - Option to disable Direct Chat Tracking (exclude from UI and Reporting)
- Smarter License Expiry / License change "on-the-fly" application
- PrivateLine URI configurable for Team Members
- Frontend - Added Flag "Show Away as Offline" to the Users page
|
| 3.6 | | - Team Choice only for Team Admins
- Tenant Admin Extended
- API - Callhandling options (Transfer, Hold, ...) for outbound/conversation-as/callback sessions
- API - Extend methods to support more identifiers (ID, UPN, SIP, etc..)
- Avatar synchronization via MS Graph
- Log4Net Security Update of components
|
| 3.5 | | - Support of Outbound Calls to services with DTMF input, proper error handling
- A new role "TenantAdminExtended" has all rights as sysadmin has for "Activated Teams" and "Add Teams"
- New Flag "Show Away as Offline" on the users page
|
| 3.4 | | - Impersonate Incoming Service (Team) on Transfer
- Configure Transfer behavior per Service / Team
- Reporting Changes
- Create Empty DB Script
- Adjust times for Mail Sending. The list of retry delays was changed.
- Team Members who didn't accept a call don't get a missed call notification for broadcast calls
|
| 3.3 | | - New Tenant Layer support
- Frontend Multi-Tenancy selection
- Standalone Opening Hours Configuration
- API Improvements
- API Keys now with RBAC Support
- Call As (Impersonation)
- Workflow Changes. Switch between placeholder audio and TTS in Frontend
- New Reporting Features (Team Data Option)
- Reporting Data Changes
|
