Whenever you save your changes during Bulk Edit, the bottom footer in the UI will show Details which can be clicked on.
⮑A click opens the “Bulk Operation” window that reveals which users have been modified and which values were changed
Example JSON Output
💡 Note that the entire (JSON) value set stored by Nimbus is shown here, including not only your changes, but also already enabled properties. An example showing all written values looks as follows
{
"operationId": "ddb67970-ca48-411a-af5d-846185432309",
"requesterName": "Ada Lovelace",
"status": "Successful",
"errorCount": 0,
"timestamp": "11/08/2024, 9:30 AM",
"users": [
{
"id": "f319e87a-b982-43b0-a904-78e04e084552",
"displayName": "Scientist Leonardo da Vinci",
"properties": [
{
"propertyName": "Licenses",
"status": "Successful",
"value": "Contact Center, Interact, Attendant Console, Assistant, External Task, Audio/Video"
}
]
}
]
}
Troubleshooting
In any regular scenario, bulk-updating users should not cause any issues. If the operation fails for any reason (e.g. an operation timeout, simultaneous operation by other users), the Bulk Operation will show as partially successful or failed.
Workaround: If your Bulk Operation fails repeatedly:
- Retry the bulk operation with the failed users.
- Check if single-editing those users is possible.
If workarounds are not effective even after repeated attempts, please download the JSON, take a screenshot of the operations window - preferably with a visible timestamp of your failed operation - and get in touch with Luware for technical analysis.
INC Luware Support Address
Luware Website | https://luware.com/support/ |
---|---|
Luware Helpdesk | https://helpdesk.luware.cloud |
Cloud Service Status | https://status.luware.cloud/ |