Luware Knowledge Base

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Limited Knowledge Base Operation

Due to an issue identified by our third-party vendor the Luware Knowledgebase runs only with limited functionality. Our engineering teams are busy migrating to a new infrastructure.

Please note:

  • Only Nimbus and Recording Knowledge Bases are available at the moment. 
  • Search and expanding menus had to be disabled → Please use the Page Index and existing links between pages to navigate.
  • You can expect ~90% of actual page content to be available, but might encounter 404 "not found" pages.
  • Our cloud product platforms and Help Desk are not affected by this and continue to operate normally. Visit for the latest updates.

We would like to apologise for any inconvenience caused and are working to complete the migration as quickly as possible. If you have any questions or require any assistance, do not hesitate to contact us at