What you can find here
This page will always reflect the latest Release Notes, improvements and changes made to Nimbus.
Other areas of interest:
- Refer to the Release Note History for previous releases earlier this year.
- Updates on our Nimbus Power BI Template are distributed on request. Please refer to the Nimbus BI Template Release Notes for updates.
- Also visit the following sources to stay up-to-date on Nimbus in both features and (upcoming) maintenance:
INC External News Resources
13 Mar 2025 - 1.108 Release Notes
đź”– This is a major update, bringing new changes and improvements into Nimbus. This update is rolled out sequentially on our clusters:
| Cluster | Update on |
|---|---|
| United States 01 / Australia 01 | 13/03/2025 |
| United Kingdom 01 | 17/03/2025 |
| Switzerland 02 Â / Germany 02 | 19/03/2025 |
| Switzerland 01 | 23/03/2025 |
| Europe 01 | 26/03/2025 |
| Germany 01 | 30/03/2025 |
Switch back to Attendant Console 1.0 deactivated
Attendant Console 1.0 will be phased out in summer 2025. Therefore, we have deactivated the switch back to AC1.0. Once you switch to AC2.0 in Attendant Settings, the switch is removed and it will no longer be possible to switch back to the old design.
Other Improvements
- Nimbus Reporting Model > Static Dimensions > User Session Outcomes: OData is now returning the correct handled text for the following UserSessionOutcomes: Outbound Aborted, Outbound Destination Not Reached, and Outbound Destination Declined. This will ensure that the KPIs dependent on "HandledText" for their calculations are calculated in alignment with the values shown in Nimbus, for example, ΣAcceptedUserSessions and %Acceptance Rate for User Sessions in Power BI.
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đź’ˇImportant note for customers using PBI Incremental Refresh: please be aware that the new values will flow through going forward, however, if you are using incremental refresh, you will have to reload the entire history to see the historic values updated in your report.
🔍 Refer to the Nimbus BI Template Release Notes for further information.
Ahead Notice: Role Changes on Power Automate Connector
This note affects users of the Nimbus Power Automate Connector.
INC Role in Phase Out
⏰Ahead Notice: With Release 1.109 we will be phasing out the “Team Owner Limited” role from using the Nimbus Power Automate Connector. If you are using any of your Flows with this role (e.g. to schedule Outbound Calls), please switch to any of the supported Power Automate Roles.
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