Supported Communication Platforms

Detailed supportability matrix of communication platforms

Luware Recording integrates with all leading unified communication platforms, including communication collaboration platforms such as Microsoft Teams, ZOOM and Cisco Webex. Luware Recoding also supports traditional on-premises telephony platforms such as Cisco Unified Communications Manager. 

This flexible approach to platform support enables our customers to seamlessly migrate to the cloud whilst ensuring recording capture policies are consistently applied across both legacy and future communication platforms, providing users with a single pane of glass interface to search & replay. 

Cloud Communication Platforms

Cloud communication platforms like Microsoft Teams, Webex, and Zoom enable seamless collaboration and communication across organizations. These platforms provide a unified suite of tools for messaging, voice and video calls, meetings, and file sharing, all accessible from virtually any device. Luware Recording has certified integrations with the following modalities supported for capture per platform:

Communication Platform Voice Video Screen Share Instant Message File Sharing

Microsoft Teams

✅ ✅ ✅ ✅ ✅
Luware Nimbus ✅ ✅ ✅ ✅ -
Cisco Webex Meetings ✅ ✅ - - -
Cisco Webex Calling ✅ - - - -
Zoom Meeting ✅ ✅ ✅ - -
Zoom Phone ✅ - - - -

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