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    • FAQ and Troubleshooting

      We regularly update this section with common use cases and answers to frequently asked questions based on feedback we receive....

      December 1st, 2023 19341 views 0 likes

    • How to use this Knowledge Base

      Our Knowledge Base (short: KB) is written to always reflect the newest development state of Nimbus and related Addons. Nimbus...

      December 2nd, 2023 5466 views 0 likes

    • Nimbus Glossary

      Nimbus Glossary Term / Abbreviation Definition ACW After-Call Work - Time granted to complete tasks that are necessary after an incoming...

      December 3rd, 2023 6041 views 0 likes

    • Documents

      Available Documents Luware Cloud Service Description (requested via Support) Nimbus Security Whitepaper (requested via Contact Form) Luware Service Licence Agreements...

      December 1st, 2023 6375 views 0 likes

    Further Subcategories


    Nimbus Known Limitations

    • INC Transfer to PSTN Limitations and Requirements
    • INC Instant Messaging Limitations
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    Nimbus Licenses and Features

    • INC Assistant Feature Matrix
    • INC Contact Center User Feature Matrix
    • INC Interact User Feature Matrix
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    Nimbus Resources and URLs

    • INC Luware Support Address
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    • INC Luware Solutions Contact
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    Nimbus Concepts and Definitions

    • INC Filtering
    • INC Distribution order accordions
    • INC User Assignment Types
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    Nimbus Disclaimers and Notices

    • INC App Manifest Update notice
    • INC Preview Feature
    • INC Use Case Support Disclaimer
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    Nimbus Preconditions and Setup

    • INC Nimbus External Access Requirement
    • INC Invite Azure Guest Accounts
    • INC Secure Workaround for MFA
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