Bots in Nimbus are leveraging external AI services to act as Virtual User in Nimbus. A bot can fulfill specific tasks, such as:
- Handling specific customer requests
- Looking up specific data
Configuring Bots
The bot configuration in Nimbus is built to be as flexible as possible, so common concepts can be re-used. Each Bot configuration consists of the following properties:
| Field | Description |
|---|---|
| Name | Name of the Bot, as it appears in Nimbus lists and selections. |
| Organization Unit |
Determines where the Bot will be available for selection within Nimbus UIs. Shared Bot Utilization💡When your bot is “general purpose” you can make this configuration available on a high-level OU. This allows multiple services and their their Virtual Users to re-use this bot configuration.
☝ Impacts: Keep in mind that each service can access this bot and it's associated API key, causing cost1 and potentially getting impacted by any configuration changes (e.g. bot capabilities, instructions, topic covered). |
| Type1 |
The type of your Bot. Directly affects the API and capabilities. Currently available:
|
| API Key |
Used to access the API. 💡 This usually involves signing up for a service or getting an API key, which is like a password that allows your bot to use the API. |
| Endpoint |
The Endpoint of your Bot. 💡A specific address where the API sends or receives information. This is usually an URL (web address) where your bot can send Request and get Responses. This depends on what you want the bot to do (e.g., send a message, get weather data, etc.). Currently available:
|
1💡This field is currently locked and can't be changed. Wider support is planned in the near future.
2☝Please note: Bots leverage external features and APIs, causing cost outside of your Nimbus subscription.
INC Azure Billing Cognitive Services
Disclaimer: Support for Azure Billing & Cognitive Services
☝ The usage of Microsoft Azure AI Services for Speech1 and AI2 will cause additional costs outside your Nimbus subscription, which are exclusively determined by Microsoft.
Please note:
- Nimbus Support does not cover pricing discussions or make recommendations on Microsoft Azure Services. → Please inform yourself via the references below on pricing models.
- Nimbus Support can not provide any technical help, insights or solutions on Azure Cognitive Service related technical problems.
1 Azure Speech Services: https://azure.microsoft.com/en-us/pricing/details/cognitive-services/speech-services/
2 Generative AI Services (Copilot Studio):