Attendant can be customized to your needs by accessing the settings, located on the top right of your Attendant UI.

💡 Settings are stored for your currently logged-in user and will not affect other Attendant Console users.

Contact Groups

Within settings you can define Contact Groups. These allow you to define which groups of users you want to be shown below the Contact Search field.
💡 The default "Favorites" group can also be configured and hidden from within this dialog. 

Attendant can be customized to your needs by accessing the settings, right next to the search field.

💡 Settings are stored for your currently logged-in user and will not affect other Attendant Console users.

Contact Groups

Contact groups are defined lists of users shown below the Contact Search field. In here 

Creating a Group

✅ To create your own Contact Groups, perform the following steps: 

1. Head to Attendant Settings.
2. Within the “Contact Groups” section, click on “Create”  to start a new group, or “Edit” an existing one (including your Favorites).
   
3. Define / Change your Group Name as it will appear in your Attendant later
4. Click “Add” to define contacts. 💡 The search triggers as you enter 3 letters or more.
5. Start typing to search for users and click on their names to add them
6. Rearrange the order of users via the handles as you want them to appear within your group. 
   
7. Finish with "Create" to add your new Group.
8. Order your new Group as you would like it to appear.
9. Optionally turn groups invisible to keep for later.
   
10. When satisfied with your groups, close your settings.
    ⮑ Your Contact Groups will now appear in your defined order.