The Contact Page gives you a dedicated place to organize the contacts you work with the most, see who is available, and start a call or transfer without leaving NimbusOne.
Finding and Adding Contacts
Add contacts to a group by searching across the available directories — your organization directory (Azure Entra ID), Outlook/Exchange contacts, Nimbus Address Books, and Nimbus Services. Search within a group does not require the three-character minimum that applies to global search.
💡Good to know:
- A search is always performed in all your directories simultaneously. If you use certain contacts frequently Whenever you search for contacts you can add them to your default “Favorites” group using the star ⭐ icon.
- Calling and transferring from a contact. Depending on whether you have an active conversation, a contact card offers the relevant call actions — Safe Transfer, Blind Transfer, Consultation Call, and Call To. Transfers are described on NimbusOne Transfers.
Contact Presence and Details
Each contact shows a live presence indicator along with their name, job title, and phone number.
Creating new Contact Groups
In addition to the default “Favorites” group you can freely create your own groups. To do so, simply:
- Ensure you are inside the “Contacts” view.
- Click on “New Group”
⮑ a new Popup to configure groups opens. - Specify a new Group Name and Icon
- Add Members that should be listed inside.
