Cancel Task
| Description |
Cancels a pending task and all ongoing connection attempts. Usage Conditions:
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| Required Predecessor | Accept → Queue Task (anywhere prior in the workflow) | ||||||
| License |
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| Modalities | Audio / Video | Instant Messaging | External Task | ||||
Common Properties
| Configurable Properties | Description |
| None | ☝ Important: If the task is currently ongoing with an assigned user, the service task is marked as "Abandoned" in Reporting. |
Audio / Video
Tip: Start with a Workflow Template
You can find a basic example on how to use “Queue, Check, Cancel Task” type activities by starting with our “Queue IVR Voicemail” Workflow Template.
