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Queue Activities

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    • Cancel Task

      Cancel Task Description Cancels a pending task and all ongoing connection attempts. Usage Conditions:  Can be placed anywhere in the...

      April 4th, 2024 views 0 likes

    • Check Task

      Check Task Description Checks the current state of the task and takes exit paths accordingly. Usage Conditions:  Can be placed...

      April 3rd, 2024 views 0 likes

    • Queue

      Queue Description Puts a task into the queue for the dedicated service line.  The “Queued” status lasts until either of...

      April 3rd, 2024 views 0 likes

    • Queue Task

      Queue Task Description Puts a task into the queue for the dedicated service line. The customer will hear wait music. ...

      April 3rd, 2024 views 0 likes

    • Distribution Priority

      Distribution Priority Description This activity overrides the default "Task Priority" – by Default: Normal – configured in your within Distribution...

      April 4th, 2024 1 views 0 likes

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