Speech Recognizers are a piece of software that transcribes audio to text. You can create and configure Speech Recognizers in...
April 9th, 2024 4013 views 0 likes
Within Response Templates you can map the JSON response your Bots (external APIs) deliver, with the goal to use that...
January 28th, 2025 2225 views 0 likes
A Bot is the connection between Nimbus and the AI service that drives a Virtual User. The Bot holds the...
February 10th, 2025 2806 views 0 likes
A Virtual User is an AI-powered assistant that interacts directly with calling customers - greeting them, providing retrieved information, capturing...
May 6th, 2025 4040 views 0 likes
In this Use Case we're setting up a Virtual User to take customer questions and answer accordingly with Copilot-defined...
May 9th, 2025 3611 views 0 likes
In this Use Case we're setting up a Virtual User to determine the intent of a customer in a...
February 20th, 2026 2933 views 0 likes
KB Content: Work in progress The OpenAI GPT Realtime implementation is currently tested in active development. This document will be...
February 25th, 2026 2848 views 0 likes
The challenge when building Virtual Users in Nimbus isn't just about building intelligent agents — it's about building the right...
May 13th, 2025 2839 views 0 likes
In this Use Case we're setting up a Virtual User that reaches out to your external systems mid-conversation. It uses...
April 7th, 2026 3087 views 0 likes