Cancel Task
| Description |
Cancels a pending task and all ongoing connection attempts. Usage Conditions:
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| Required Predecessor | Accept → Queue Task (anywhere prior in the workflow) | ||||||
| License |
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| Modalities | Audio / Video | Instant Messaging | External Task | ||||
Common Properties
| Configurable Properties | Description |
| None | ☝ Important: If the task is currently ongoing with an assigned user, the service task is marked as "Abandoned" in Reporting. |
Audio / Video
No specific behaviors for this modality. “Common Properties” apply.
Tip: Start with a Workflow Template
You can find a basic example on how to use “Queue, Check, Cancel Task” type activities by starting with our “Queue IVR Voicemail” Workflow Template.
Instant Messaging
No specific behaviors for this modality. “Common Properties” apply.
No specific behaviors for this modality. “Common Properties” apply.
External Task
No specific behaviors for this modality. “Common Properties” apply.