Overview
This article outlines supported browsers for the Luware Recording web application and media player.
Browser compatibility depends on media type and whether legacy codecs are required.
| Windows | MacOS | Linux | |||||
|---|---|---|---|---|---|---|---|
Edge |
Chrome |
Firefox |
Safari |
Chrome |
Chrome |
Firefox |
|
| Login | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Search | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Audio Playback | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Video Playback | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Screen Share Playback | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
| Instant Message Playback | ✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
✅ |
Notes
- Native playback requires the Verba Media Codec to be installed.
- Video and screen share can be played back once transcoded, provided the required permissions are granted.
- For Internet Explorer or Edge in IE Mode, audio and video playback use the Windows Media Player ActiveX component.
- All other browsers use HTML5 audio and video capabilities.
- Audio is automatically transcoded to PCM Wave or MP3 on the server side for playback.
INC Luware Support Address
| Luware Website | https://luware.com/support/ |
|---|---|
| Luware Helpdesk | https://helpdesk.luware.cloud |
| Cloud Service Status | https://status.luware.com/ |