How to log into Luware Recording When you browse to the Luware Recording portal, you will be shown this login...
May 15th, 2024 260 views 0 likes
After you have successfully logged in, you will get to the Luware Recording Home Page. From the home page, you...
May 15th, 2024 238 views 0 likes
To find a conversation by a telephone number, navigate to Conversations > Search in the top navigation bar. This will...
May 15th, 2024 221 views 0 likes
To find a conversation by a recorded user, navigate to Conversations > Search in the top navigation bar. This will...
May 15th, 2024 199 views 0 likes
To find a conversation received or made via Nimbus Service Line, navigate to Conversations > Search in the top navigation...
May 15th, 2024 211 views 0 likes
To play back a recorded conversation, follow the steps below: Navigate to Conversations > Search in the top navigation bar....
May 15th, 2024 259 views 0 likes
May 15th, 2024 243 views 0 likes
Overview This article provides step-by-step instructions on how to remove a Microsoft Entra ID synchronized user security group from your...
June 11th, 2025 118 views 0 likes
Overview This article outlines supported browsers for the Luware Recording web application and media player. Browser compatibility depends on media...
February 21st, 2024 41 views 0 likes
Authorization workflows in Luware Recording provide a structured, auditable process for granting access to recorded communications and deleting . Users...
February 25th, 2026 221 views 0 likes
Overview Compliance Recording for Microsoft Teams Call Queues enables regulated organizations to capture queue-based customer interactions using Microsoft’s policy-driven compliance...
March 30th, 2026 222 views 0 likes