For logging in to the Luware Recording Portal, follow the steps below: Go to the Luware Recording Portal website. Enter...
May 15th, 2024 183 views 0 likes
After you have successfully logged in, you will get to the Luware Recording Home Page. From the home page, you...
May 15th, 2024 184 views 0 likes
To find a conversation by a telephone number, navigate to Conversations > Search in the top navigation bar. This will...
May 15th, 2024 158 views 0 likes
To find a conversation by a recorded user, navigate to Conversations > Search in the top navigation bar. This will...
May 15th, 2024 141 views 0 likes
To find a conversation received or made via Nimbus Service Line, navigate to Conversations > Search in the top navigation...
May 15th, 2024 157 views 0 likes
To play back a recorded conversation, follow the steps below: Navigate to Conversations > Search in the top navigation bar....
May 15th, 2024 186 views 0 likes
May 15th, 2024 178 views 0 likes
Overview This article provides step-by-step instructions on how to remove a Microsoft Entra ID synchronized user security group from your...
June 11th, 2025 29 views 0 likes
Authorization workflows in Luware Recording provide a structured, auditable process for granting access to recorded communications and deleting . Users...
February 25th, 2026 148 views 0 likes
Overview Compliance Recording for Microsoft Teams Call Queues enables regulated organizations to capture queue-based customer interactions using Microsoft’s policy-driven compliance...
March 30th, 2026 118 views 0 likes
Overview This guide explains how to remove the Luware Recording prerequisites from a Microsoft Teams tenant. Follow the steps in...
April 9th, 2026 34 views 0 likes