General (Administrative) User Features |
 |
| Nimbus Personal App in MS Teams (when Nimbus App Manifest is provisioned) | ✔️ |
| Change History tracking of configuration and setting changes3 | ✔️ |
| Customer Insights to concluded Nimbus Reporting Sessions1,2 | ✔️ |
| Task Management, inspection and removal3 | ✔️ |
| Task Parallelization and Parking option, individually adjustable to enabled Service Modalities. | ✔️ |
| Custom Roles with individually configurable permissions | ✔️ |
| UI Profiles for an individualized Portal UI experience | ✔️ |
| Nimbus Companion Interface chat access for in-product AI-driven Knowledge Assistant. | ✔️ |
1 Available to users in a Supervisor Portal Role.
2 Available to users in a Team / Service Owner Portal Role.
3 Available to users in a Tenant Admin Role.