INC Service Provisioning Status

UNCOMPLETED

The new service has been created and Service Settings can be accessed for further configuration. They exist in the Nimbus database. but still needs to be registered in Microsoft Azure using the provisioning script. Doing so will create a resource account / application instance.


šŸ” Also see:Ā Nimbus Installation and Provisioning via Microsoft PowerShell.Ā 

ā˜ Note:Ā Any services remaining in this state for 30 days will be removed automatically.

SERVICES APPLIED The provisioning is completed and the service is ready to be called. Nimbus will distribute calls among the service and log them for reporting statistics.
SERVICES RUNNING The service has been called and calls have been recorded in theĀ Nimbus database.
PSTN APPLIED The service is now reachable via PSTN.Ā Ā 
āœ… Numbers require a PSTN phone license to operate. Also see Installation Prerequisites > PSTN licensing.
PSTN RUNNING The service has been called via PSTN and calls have been recorded in theĀ Nimbus reporting database.
SUSPENDEDĀ 

A service user has opted to "Remove Nimbus completely" from theĀ services tab.Ā 

šŸ” Also see: Uninstalling Nimbus.

ā˜ Note: After 30 days in this state the service will be → "Pending deletion".

PENDING DELETION

When any admin clicks and confirms ā€œDeleteā€ on a service. Further processing depends on the service provisioning state:

  • A not yet provisioned service is automatically removed within one hour.
  • A provisioned service will be removed with the next run of the Provisioning script. This will remove the resource account and any assigned licenses.

ā˜ Note: Once de-registered from Azure the affected services and their settings are removed permanently.

šŸ’” Good to know: A service that pending for deletion can still be restored by LuwareĀ IF it has not yet been completely de-registered from AzureĀ ORĀ completely removed from your local services instance.

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