Available Documents
Service and Security Whitepapers
| Topic / KB Links | German Papers | English Papers |
|---|---|---|
| Cloud Service Description | Not available | Luware Nimbus Cloud Service Description Whitepaper_en.pdf |
|
Nimbus Data Security
|
Not available | Luware Nimbus Data Security and Privacy White Paper_en.pdf |
| Recording Data Security | Not available |
Luware Recording Security Whitepaper_en.pdf |
| Recording Solution and Service Description | Not available | Luware Recording Solution and Service Description_en.pdf |
General Nimbus Whitepapers
| Topic / KB Links | German Papers | English Papers |
|---|---|---|
|
Architecture
|
Not available |
Luware Nimbus Architecture Whitepaper_en.pdf |
| Application Permissions | Not available | Luware Nimbus Application Permissions Security Whitepaper_en.pdf |
| Features | Not available |
Logic Apps vs Power Automate._en.pdf Restrict Access to Mailboxes_en.pdf How to Configure a Speech Recognizer in Azure Portal and Register it in Luware Nimbus_en.pdf |
3rd-Party and Integration Whitepapers
| Topic / KB Links | German Papers | English Papers |
|---|---|---|
|
Integrated Contact Centers (Connect, Extend, Power) |
Luware Nimbus Integrated Contact Centers Connect Extend Power Whitepaper_de.pdf | Luware Nimbus Integrated Contact Centers Connect Extend Power Whitepaper_en.pdf |
|
Native Applications Whitepaper
|
Luware Nimbus Cloud Native Applications Whitepaper_de.pdf | Luware Nimbus Cloud Native Applications Whitepaper_en.pdf |
| Microsoft Teams Whitepaper |
Luware Nimbus Cloud Telephony Microsoft Teams Whitepaper_de.pdf Luware Nimbus User Presence In Microsoft Teams Whitepaper_de.pdf |
Luware Nimbus Cloud Telephony Microsoft Teams Whitepaper_en.pdf Luware Nimbus User Presence In Microsoft Teams Whitepaper_en.pdf |
|
Mobile Devices
|
Not available |
Mobile Devices Whitepaper_en.pdf |
Power BI Template
INC Nimbus Power BI Files
✅Luware provides the following Power BI Files. Contact Luware Support or your Customer Success Specialist to get the latest version.
| Description | Filenames | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Power BI Template / Report |
Nimbus.pbit / Nimbus.pbix ✅ When using a Template (.pbit), please add your connection parameters and credentials and perform a basic query. Afterwards, save it as a .pbix report, as it will use considerably lower RAM/CPU than a template. |
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| Paginated Reports |
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| Legacy Template | Nimbus_AppendLegacy.pbix 💡 A special variant to support users coming from our existing LUCS/TM products → As newcomer to "Nimbus" you can skip this info and refer to the "Power BI Template" instead. Learn more...Legacy Template Use cases Legacy support is available for LUCS/TM versions 3.5+
Example BI Template with both Nimbus and legacy data combined  💡 Note: Service names from legacy data sources have original GUIDs and "legacy_" prefix names, as shown highlighted here. You may need this template in 3 scenarios:
🔍 Refer to the → Parameters below for further notes on each scenario. Report parameters The legacy template contains a set of additional parameters for connecting to the LUCS or Team Manager SQL Server database.
Please note in regards to the 3 scenarios above:
Parameter settings in Power BI
|
Luware Service Licence Agreements
INC LuwareCom Service Agreement Links
Refer to the following locations for the latest versions of our Service Agreements
| On-Prem Products | Luware.com Agreements |
|---|---|
| Cloud Products (Software as a Service) | Luware.com SaaS Agreement |