Pages in this category

• Use Case - Integrating a Copilot Chatbot with Nimbus via Direct Line API

  In this use case, we describe briefly how to configure Copilot in Copilot Studio for integration with Nimbus. We describe...

  October 29th, 2024 2601 views 0 likes
• Use Case - Analyzing Email Content With AI

  This use case briefly shows how to set up email AI analysis via Power Automate. Before you start The Nimbus...

  July 26th, 2024 2201 views 0 likes
• Use Case - Analyzing a Transcript

  After a voice call, agents might want to get insights of a transcribed call and supervisors might want to get...

  July 19th, 2024 1401 views 0 likes
• Use Case - Building a Classification Agent

  In this Use Case, we're building a Copilot Agent which classifies Customer input into dimensions of data you define. This...

  June 20th, 2025 280 views 1 likes
• Use Case - Building a Nimbus Survey Agent in Copilot

  In this Use Case, we're building a Survey Agent which understands Customer feedback and sends it to a SharePoint list...

  June 20th, 2025 169 views 0 likes
• Use Case - Setting up a Nimbus Virtual User using Copilot

  In this Use Case, we're going to address the following topics in order to set up your first Virtual User...

  May 9th, 2025 395 views 0 likes
• Use Case - Building a Callback Assistant in Copilot

  In this Use Case, we’re building a Copilot Agent to manage callback requests efficiently. The Agent automatically converts any callback...

  July 11th, 2025 254 views 0 likes
• Use Case - Sending a summary and follow-up Tasks to an Agent

  At the end of a call, you want to send the summary and some suggested follow-up tasks to the Agent....

  August 6th, 2025 103 views 0 likes