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Change History

The Operations > Change History view allows you to review who changed configuration entities in Nimbus as well as check the timestamp on changes, so you can retroactively review and contact users regarding those changes.

💡Access Precondition: Only System and Tenant Administrators for their tenant have access to the Change History. Access to the Change History may be enabled for Partner Administrators via Data Privacy Tenant Settings > “Allow Partner to access Change History" toggle. 

 

INC Change History Limitations

KNOWN LIMITATIONS - CHANGE HISTORY

The “Change History” Feature is currently limited to tracking changes made within the Service Administration and User Administration, including changes to related License Management for Services and Users. We are planning to extend this feature to other data entities.

 

The following elements are available:

Element Description
Tenant Tenant selection field. đź’ˇ Locked for single-tenant admins.
Last Updated

Refreshes the entire view and loads new records if any.

💡 Applied filters in the → History will remain intact.
Change History

Consists of the following columns:

  • Date & Time of the change (UTC time zone). đź’ˇBulk Editing changes will appear as single entries each.
  • Entity Type: The type of data that has been changed (e.g. Service, User).
  • Entity Name: Clear name, as (usually) specified in the “General” settings of the related entity.
  • Entity ID: Unique identifier for the entity.
  • Operation Type: Create, Update, Delete, Suspended, Resume1
  • Changed by: Person who made the change. 2
  • Open Details: Opens a popup with further information. 
    🔎 → Learn more below under “Change History Details”.

 

🔎 Filters can narrow down the results shown:

Learn more about Filtering…

INC Filtering

When your current Nimbus view offers filters:

  • Click the filter icon for a filter selection menu.
  • Click on a filter name to directly add it and start.
  • Click the toggles to show or hide a filter.

When filters are already active:

Unless “All” is shown as filter content, your results are filtered.

  • Click âś– inside a filter to clear its contents.
  • The filter itself will remain available for use.
  • To hide a filter again, use the filter menu. 
    ⮑ Doing so will also clear the filter from your search results.
 
 
 

1Also see → Uninstalling Nimbus. MS-Teams based Services are not immediately deleted but have a grace period, during which they can be resumed by adding the “Nimbus” Tab back on the MS Teams Team.

2 GPDR - Note that the personal information of Luware System Administrators may appear obfuscated in this view. Partner- and Tenant Administrators will only see “System Administrator” in the “Changed by” field. User Details may also be obfuscated when Data Privacy Tenant Settings > “Allow Partner to see User Identifiers” is disabled.

If you have observed unaccounted-for change entries or questions on changes done by System Administrators, please contact Luware support. 

INC Luware Support Address

 Luware Website https://luware.com/support/
Luware Helpdesk https://helpdesk.luware.cloud 
Cloud Service Status https://status.luware.cloud/
Luware support contact details

 

Change History Details

When entries get updated or created, the change history details allow a closer inspection of the changed property values. You will see the following columns: 

  • Location: State the Tab and Section (if applicable) on the UI.
  • Property: Label Name of the Property.
  • New Value: New Value which has been set.
    • For assignments: Name of assigned Entity (e.g a Configuration elements reference or a User assigned to a Service).
    • For lists (incl. ordered lists): Comma separated list of Names in their new order.
  • đź’ˇ If a value is unassigned, it is stated as “--removed”
Example “Update” on a “General” tab of a Service, showing the property and new value.

 

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