Delay

Delay

Description

Adds a delay into the workflow so that external processes (like Power Automate flow runs) have enough time to complete.

💡Tip: Note that this activity that will not abort when an external system responds. If you need a more precise timing, consider using the “Wait for Parameter” activity or use “Check Parameter” in a loop with smaller “Delays” in between.

 
Required Predecessor Accept
License
Advanced Routing Enterprise Routing Contact Center
Modalities Audio / Video Instant Messaging Email External Task

Common Properties

Configurable Properties Description
Delay Time
hh:mm:ss 

When the activity is reached, wait for the specified time.

  • Default: 00:00:10
  • Min: 00:00:01
  • Max: 00:30:00
 
 

Instant Messaging

No specific behaviors for this modality. “Common Properties” apply.

 
 

Email

No specific behaviors for this modality. “Common Properties” apply.

 
 

External Task

No specific behaviors for this modality. “Common Properties” apply.

 
 

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