INC Power Automate Connector Change Notice
Introduction
The Nimbus Power Automate Connector allows you to quickly connect Nimbus with third-party systems removing the need for extensive coding or custom development integrations. By listening and reacting to Trigger Events, the connector can follow up with Flow Actions, e.g. to retrieve data from external systems and store them into Nimbus Parameters for later use within your Workflows.
💡Some of the possible Use Cases:
- Connecting to Address Books: On incoming Tasks → Retrieve (or update) caller details from External Address Books.
- Live Context during Calls: Nimbus Task updates → Store and retrieve data with Parameters from a CRM or User Directory → Update Task details.
- Trigger Notifications: A Nimbus Task gets lost → Trigger an Email or scheduling a Callback.
- Routing according to lists and parameters: e.g. handle Blacklists or Whitelists in Nimbus and route callers accordingly within your services.
INC Power Automate Preconditions
Connector Variants
CERTIFIED CONNECTOR (V1) AVAILABLE since May 2024: The Luware Nimbus Power Automate Connector has been certified by Microsoft (MSFT) and is available in all Microsoft Datacenters. This means that the connector has passed rigorous testing and validation by Microsoft and meets the highest standards of quality, security, and performance.
✅EXISTING Nimbus users: We recommend switching to the new certified connector. Note that this requires a manual Connector migration as the Flows and Triggers are differently structured/named. For further details, read about the Legacy and Certified Connector Differences.
✅NEW Nimbus users: If you are new to Nimbus and start your productive Flow integrations after May 2024 or later we always recommend the MSFT certified connector. .
Update paths
💡With each release, we submit the official Nimbus Power Automate connector for certification by Microsoft. Changes on the connector itself will be listed in our Release Notes. Nimbus customers can opt to manually install the connector locally - e.g. to test functionality - or just follow the MSFT store update cadence.
INC Power Automate Connector Update Path
Connector Usage / Retrieval
There are two ways to retrieve and use the Nimbus Power Automate connector:
-
🌟Certified connector via Microsoft Store (recommended for most users) - search- and usable directly in Power Automate without any necessary installation.
OR - 🔜As preview: Manually installed Custom Connector - downloaded and installed locally on your Tenant.
Certified connector retrieval
Certified Connector
🌟 We recommend this method to most Nimbus users to:
- …get the Microsoft-Certified connector directly from the store.
- …avoid future manual connector migration and update procedures.
- …focus on verified and fully released functionality.
Connector retrieval
- Log into your Microsoft Power Automate https://flow.microsoft.com account.
- Create an empty Cloud Flow → Select Skip in the next dialogue
- Add a new trigger to your empty flow by searching “Nimbus” - here is our list of Trigger Events and related Flow Actions.
- During first use of the Connector you will be requested to pick a region (cluster location).
- ✅Pick the same cluster location as your Nimbus installation.
- 🔎You can identify your cluster location by logging into the Nimbus Administration and checking the redirected URL in your browser.
- An authentication dialogue will request Nimbus App Permissions from your user. 💡This dialogue may not appear if consent has already been granted
🔎 Reference: URLs for Cluster location identification during connector installation:
INC Nimbus Admin URLs
Custom connector installation
Custom Connector
INC Power Automate Connector Deprecation Notice
☝ ONLY use this method if you want to:
- … install an Upcoming (V1) connector prior to official rollout, in order to test out the newest features ahead of time.
- … feel comfortable to roll out updates manually on your tenant.
- … want to support the legacy (V0) connector or Update an existing connector to keep your previous legacy flows intact, until your Connector Migration is done.
Adding the Custom Connector
1.Log into your Microsoft Power Automate https://flow.microsoft.com account.
2-On the left menu, click on "More" > "Discover all".
3.Locate and pin the "Custom Connectors" entry to your menu.
4.Select your new Custom Connectors entry.
5.Add the top right, click "New custom connector" to open a pulldown. Select "Import an OpenAPI file".
6.Enter Nimbus and the environment (e.g. Nimbus Production), then choose the OpenApi file according to your data cluster location:
Nimbus Power Automate connector URLs
🤔 How can I find out my location? The location of your data cluster is picked once during the first Service Provisioning. You can also see it in your browser URL when logging into the Nimbus Administration which redirects you to the location where your Nimbus instance is installed.
Fine-tune Custom connector details
- Unfortunately a couple of things can not be specified in the OpenApi File. So we will need to edit them manually now.
- Upload the connector icon
- Upload the connector icon
- Set the Icon background color to #6E2878
Azure App registration
INC Power Automate Azure App registration
Optional: Share the connector with other users
A custom connector is initially just available to you. You can optionally share the connector with other owners / users if needed.
☝NOTE BEFORE SHARING A CONNECTOR
All users requiring access to a shared flow also need to be granted access to the Nimbus Power Automate connector App itself.
-
Keep in mind that each user accessing the Nimbus connector also needs a Microsoft Power Automate license to create flows.
💡Any Microsoft product licensing cost are outside of Luware scope. -
Connector access is restricted by the Role-based Access Concept (RBAC) to Nimbus Service / Team Owners /Administrators on your Tenant.
💡All users sharing the connector require a valid Nimbus Power Automate User Role, granted within the User Administration.
💡Most of our customers create Nimbus Power Automate Flows with a service account that is also Nimbus Tenant Admin at the same time. This ensures unhindered access to all services and their required flows while keeping maintenance on a minimal level.
Additional Notes
✅Next Steps:
- As you add the Nimbus connector trigger / action event to a flow for the first time a consent dialogue may be shown to you.
- With the connector installed, access and consent given, new Nimbus Trigger Events and Flow Actions should now be available for selection in your Power Automate flows.
🔎 Starter topics to read:
- Read about Creating an example Flow to get a first impression of the connector.
- Visit our growing selection of Power Automate Use Cases for further inspiration.
- Once you know the basics, you should learn about all System Fields and Parameters which can be used in your flow.
- Additionally you can also create Custom Parameters with defaults of your own, and use them within your flows.
☝Note on Power Platform rate limits:
To ensure service levels, availability and quality, there are limits on the number of Power Platform requests that users can make across all Power Platform products. Service limits are based on normal usage patterns in both five-minute and 24-hour intervals.
💡Good to know: Most customers usually don't exceed these limits.