Attendant - User1 Features |
 |
| Attendant Console personal UI for task handling, Contact Group management, taking notes and extended user search | ✔️ |
| Blind Transfer call scenario support | ✔️ |
| Consultation Call call scenario support | ✔️ |
| Safe Transfer call scenario support | ✔️ |
| Service Transfer call scenario support | ✔️ |
| Hold and Retrieve call scenario support | ✔️ |
| Park and Unpark support when handling multiple Tasks in parallel | ✔️ |
| Transfer and Consultation actions for callback tasks | ✔️ |
1 Requires a separate “Attendant” license assigned to users.