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Introduction to Nimbus

For Newcomers - Learn about Nimbus Features, both new and existing

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    • Introduction to Nimbus

       Nimbus Logo  Welcome to Nimbus, a  Luware cloud-based Service & Contact Center solution  that integrates seamlessly with Microsoft Teams to...

      December 3rd, 2023 7011 views 1 likes

    • Nimbus Features

      Note Features exclusively available in Enterprise Routing or Contact Center are marked accordingly throughout the pages and chapters in our...

      December 3rd, 2023 8489 views 0 likes

    • Nimbus in a Flash

      Nimbus is a  Luware cloud-based solution  that integrates seamlessly with Microsoft Teams to act as a customer communication service application....

      December 3rd, 2023 3098 views 1 likes

    Further Subcategories


    Task Handling Concept

    • Task Queue and Distribution
    • Task Priority
    • Distribution Types
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    Supported Modalities

    • Audio/Video
    • Email
    • External Task
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