Messaging Entries

Messaging Entries are the binding element between Nimbus services and an external instant messaging service. 

PRECONDITIONS

💡The current implementation is limited to https://www.twilio.com/ as vendor. To set up this configuration entity correctly, you need: 

  • A working Provider Connector, which handles the authentication with the external messaging service.
  • The Service SID from your Twilio integration service, which is needed for later mapping to a Nimbus service.
 
Field Description
Name The name of the Messaging Entry.
Organization Unit Organization Unit placement of the Messaging Entry.
Provider Connector

Provider Connectors are the configuration that will connect the Nimbus Chat Integration into other services.

The choice depends on the “Organization Unit” picked above, listing available Provider Connectors up to the root based on selected OU.

Service SID

A unique value as defined by the API of the chat integration. Currently supported are the Twilio integration services


🔎From the Twilio API Documentation: Service-Scoped Notification

The SID of the Conversation Service the Configuration applies to.

Regex Pattern: ^IS[0-9a-fA-F]{32}$

Length: 34 characters

💡Example for a valid SID IS12345678900000000000000000AbCdEf

 

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