INC Supported User Search Fields

Supported fields / filters for Attendant Console 2.0 (AC2)

Attendant Console 2.0 (AC2) supported search fields and filters tables:

Free Text Search

Prerequisites: The full search functionality only applies if permissions are granted. See Attendant Console - Permissions.

 

Legend

✅Fields are supported by Free Text Search
❗Limited by "starts with" logic
☝️Needs at least 3 characters to start searching

 
Search within
"All" Tab
Configured Groups
Fields
O365
Directory
Outlook Address Book Nimbus
Address Books
Nimbus Services Nimbus
Address Books
All Sources
Display Name
✅❗☝️
✅❗☝️
✅☝️
✅☝️
✅
✅
Contact Details
✅❗☝️
✅❗☝️
✅☝️
✅☝️
✅
✅
Note
 
 
✅☝️
 
✅
✅
First Name    
✅☝️
 
✅
 
Last Name    
✅☝️
 
✅
 
UPN (User Principal Name)    
✅☝️
 
✅
 
Email    
✅☝️
 
✅
 
IM Address    
✅☝️
 
✅
 
Business Phone    
✅☝️
 
✅
 
Mobile Phone    
✅☝️
 
✅
 
Home Phone    
✅☝️
 
✅
 
Company    
✅☝️
 
✅
 
Department    
✅☝️
 
✅
 
Job Title    
✅☝️
 
✅
 
Country    
✅☝️
 
✅
 
State    
✅☝️
 
✅
 
City    
✅☝️
 
✅
 
Postal Code    
✅☝️
 
✅
 
Street Address    
✅☝️
 
✅
 
External Custom Field 1-10    
✅☝️
 
✅
 

Filters

Note: Filters only work if this field is actually used for the contact.

Search within
"All" Tab
Configured Groups
Fields
O365
Directory
Outlook Address Book Nimbus
Address Books
Nimbus Services
All Sources
City
✅❗
 
✅
✅❗
✅
Company
 
✅❗
✅
 
✅
Country
✅❗
 
✅
✅❗
✅
Department
✅❗
✅❗
✅
✅❗
✅
Initials
   
✅
 
✅
Job Title
✅❗
✅❗
✅
✅❗
✅
Postal Code
✅❗
 
✅
✅❗
✅
State
✅❗
 
✅
✅❗
✅
Street Address
✅❗
 
✅
✅❗
✅
Note
✅
✅
✅
✅
✅
 
 

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